Responsible Gaming
At Voodoo, we are dedicated to providing a secure and enjoyable gaming environment for all our Aussie players. We believe that gambling should always be seen as a form of entertainment and a way to have some fun, not as a source of income. Maintaining control is key to a positive experience, and our approach to responsible gaming is designed to empower you with the right tools and information. The Voodoo Australia offers a range of features to help you manage your play effectively.
Our Commitment to Player Protection
Our goal is to ensure that every player has a safe and fair experience. We promote responsible gaming practices as a core part of our operational policy. This involves actively monitoring gameplay for signs of problematic behaviour and ensuring our support staff are trained to offer guidance. We are committed to creating a transparent platform where players feel supported and can access help whenever it is needed.
Tools to Help You Stay in Control
We provide a suite of tools directly within your account to help you manage your gambling activity. We encourage all players to review these options and set limits that suit their personal circumstances. These tools are easy to use and can be adjusted at any time.
- Deposit Limits: Control the amount of money you can deposit into your account over a daily, weekly, or monthly period. Once you reach your set limit, you won’t be able to make further deposits until the period resets.
- Loss Limits: Set a cap on the maximum amount of money you can lose from your deposits during a specific timeframe. This helps protect your original bankroll.
- Wager Limits: Limit the total amount you can bet over a day, week, or month. This tool helps you manage the overall volume of your play, regardless of wins or losses.
- Session Timers: A pop-up notification can remind you how long you have been playing. This feature helps you keep track of time and make conscious decisions about continuing your session.
- Cooling-Off Period: If you feel you need a short break from gambling, you can activate a cooling-off period. This will temporarily suspend your account for a duration of your choosing, from 24 hours up to several weeks.
- Self-Exclusion: For those who need a longer break, self-exclusion is a formal process to block access to your account for a minimum of six months. During this time, you will be unable to log in, and we will take all reasonable steps to prevent you from receiving marketing materials.
Recognising Problem Gambling
It’s important to be aware of your own gambling habits. If you are concerned about your own behaviour or that of someone you know, ask yourself the following questions:
- Are you spending more money or time on gambling than you can afford?
- Are you finding it difficult to stop or control your gambling?
- Are you chasing your losses in an attempt to win back money?
- Has gambling caused any financial problems for you or your family?
- Is your gambling interfering with your work, studies, or personal relationships?
If you answered yes to one or more of these questions, it may be a sign to seek help. You can find out more information about our brand on the Voodoo about us page.
Getting Help in Australia
If you feel that gambling is no longer fun, professional and confidential help is available across Australia. Several organisations offer free support and counselling services to individuals and their families. We strongly recommend contacting one of the following reputable bodies:
- Gambling Help Online
- Gamblers Anonymous Australia
- Lifeline Australia
These organisations provide specialised support and can guide you toward healthier habits.
Preventing Underage Gambling
Voodoo has a strict policy against underage gambling. All players must be at least 18 years old to create an account and play. We use verification systems to confirm the age of our customers. We also encourage parents to be vigilant and use filtering software like Net Nanny or CyberSitter to prevent minors from accessing online gambling sites.