Terms and Conditions

Welcome to Voodoo. These Terms and Conditions constitute a legally binding agreement between you, the player, and us. By registering an account and using our services, you confirm that you have read, understood, and agree to be bound by these rules, our Privacy Policy, and any other policies applicable to your participation. It is your responsibility to review these terms regularly.

General Terms of Use

These terms govern all use of the games and services offered on the Voodoo AU website. The platform operates under a Curacao licence, which sets the regulatory framework for our operations. All players must be at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher. We reserve the right to amend these terms at any time, and continued use of the site following any changes constitutes acceptance of the new terms.

Account Registration and Verification

To access our real-money games, you must register a personal account. You agree to provide accurate and complete information during registration and to keep it updated.

Only one account is permitted per person, household, IP address, and device.
You are solely responsible for maintaining the confidentiality of your login credentials.
Before your first withdrawal, you must complete our Know Your Customer (KYC) verification process. This typically requires a valid photo ID and proof of address.
We reserve the right to suspend or terminate any account found to be in breach of these terms.

Financial Policies

All financial transactions are protected by SSL encryption. The minimum deposit required to play is £20 or its currency equivalent. A deposit must be wagered at least three times before a withdrawal can be requested; otherwise, a processing fee may be applied. Standard withdrawal limits are set at £3,000 per week and £15,000 per month, though these may be higher for VIP players. Withdrawal requests are processed Monday to Friday.

Bonus and Promotion Rules

All promotional offers are subject to specific terms and these general bonus rules. Unless otherwise specified, bonus funds and winnings from free spins are subject to a 40x wagering requirement. The maximum bet permitted with an active bonus is £5. Bonuses are typically valid for 7 days from activation. Game contributions towards wagering are as follows: slots contribute 100%, while table games, video poker, and roulette contribute 5%. Live casino games and certain jackpot titles are excluded from bonus wagering.

Responsible Gambling

We are committed to providing a safe and responsible gaming environment. We offer a range of tools to help you manage your play, including deposit limits, loss limits, session timers, and self-exclusion options. These tools can be accessed within your account dashboard. If you have any questions or require assistance, please do not hesitate to get in touch through our Voodoo contact us page for support.

Prohibited Conduct

Any fraudulent, abusive, or collusive activity is strictly prohibited. This includes the use of software-assisted play, exploiting bugs in the software, or engaging in any form of cheating. If any such activity is detected, your account will be permanently closed, and any remaining balance will be forfeited. We reserve the right to report any illegal activities to the relevant authorities.

Dispute Resolution

Should you have any complaints or disputes, your first point of contact should be our customer support team. We will endeavour to resolve the matter promptly and fairly. If a resolution cannot be reached, the issue may be escalated in accordance with the procedures outlined by our licencing authority.